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Bug #4767

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AK YV

Lead Owner Name Becomes Empty When User Dropdown Type 2 and User Index Are Configured

Bug #4767: Lead Owner Name Becomes Empty When User Dropdown Type 2 and User Index Are Configured

Added by ajithkumar K 1 day ago. Updated 1 day ago.

Status:
Resolved
Priority:
High
Assignee:
yeshwanth V
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Short Description
After setting User Dropdown Type as Type 2 and configuring the User Index in CRM Settings, the Owner Name becomes empty in the Lead Grid.

Module
CRM → Settings → Lead

Steps to Reproduce

  1. Go to CRM Settings.
  2. Set User Dropdown Type as Type 2.
  3. Enter the User Index.
  4. Navigate to the Lead Grid.
  5. Check the Owner Name column.
    Actual Result
    Owner Name is displayed as empty in the Lead Grid.

Expected Result
Owner Name should be displayed correctly in the Lead Grid after configuring User Dropdown Type 2 and User Index.

credentials:

Welcome@123

Files

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clipboard-202608221050-9wbkp.png (135 KB) clipboard-202608221050-9wbkp.png ajithkumar K, 08/22/2026 10:50 AM
clipboard-202608221052-0kvve.png (35.8 KB) clipboard-202608221052-0kvve.png ajithkumar K, 08/22/2026 10:52 AM
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