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Bug #4615

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PS SR

Application Error Popup Displayed on First Mobile When Same User Logs in on Another Mobile

Bug #4615: Application Error Popup Displayed on First Mobile When Same User Logs in on Another Mobile

Added by prathap S 5 days ago. Updated 5 days ago.

Status:
Resolved
Priority:
High
Assignee:
satheesh r
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Log in to the Calling App on Mobile 1 using a valid user account.
Keep the user logged in on Mobile 1.
Log in to the same user account on Mobile 2.
Return to Mobile 1 and continue using the application.
Observe the application behavior.

Expected Result:
The application should handle the second login properly. If multiple-device login is restricted, Mobile 1 should display a proper session expired/logout message and redirect the user to the login screen.

Actual Result:
After the same user logs in on Mobile 2, an Application Error popup is displayed on Mobile 1.


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WhatsApp Image 2026-08-18 at 11.28.52 AM (1).jpeg (90.2 KB) WhatsApp Image 2026-08-18 at 11.28.52 AM (1).jpeg prathap S, 08/18/2026 11:32 AM
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