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Task #4438
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Call Sync Completed but Lead Data Not Updated Automatically When Calling App Is Closed
Task #4438:
Call Sync Completed but Lead Data Not Updated Automatically When Calling App Is Closed
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Due date:
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Description
Log in to the Calling App.
Keep the Calling App running in the background or close the app.
Make or receive a call.
End the call.
Verify that the call sync is completed successfully.
Open the Calling App again.
Check the corresponding Lead and call activity.
Refresh the Calling App manually.
Expected Result:
After the call ends and the sync is completed, the call activity and lead data should automatically appear/update in the Calling App without requiring a manual refresh.
Actual Result:
Even though the call sync is completed, the updated lead/call activity does not appear in the Calling App immediately. The data is displayed only after manually refreshing the Calling App.
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