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Bug #4755

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DP BE

In Phone Call Task ,Call data is not updated in the Sequence Task and Calls column after answering the call

Bug #4755: In Phone Call Task ,Call data is not updated in the Sequence Task and Calls column after answering the call

Added by deepakraj P 1 day ago.

Status:
New
Priority:
High
Assignee:
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Preconditions : A Phone Call Task should be added to a Sequence with a valid Lead/Phone Number

  1. Login to the application.
  2. Navigate to Sequences.
  3. Open a Sequence containing a Phone Call Task.
  4. Trigger the Phone Call Task from sequnces task.
  5. Answer the call successfully.
  6. Complete/end the call.
  7. Check the Sequence Task details Not Change the Completed Stage.
  8. Check the Calls column/list.


Welcome@123

Expected Result : After the call is answered and completed, the corresponding call status and call details should be updated in both the Sequence Task and Calls column/list.
Actual Result: After answering the call, the call data is not updated in the Sequence Task and Calls column/list.


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clipboard-202608211830-tn9an.png (117 KB) clipboard-202608211830-tn9an.png deepakraj P, 08/21/2026 06:30 PM

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